Ultimate Ears Pro provides a limited warranty against poor fit for all Ultimate Ears Pro Products for a period of thirty (30) days from the original shipping date. Material defects or workmanship in either the external shell or the internal components are covered for a period of one year from the original shipping date. Damage or breakage due to use contrary to Ultimate Ears Pro instruction, ordinary wear and tear, misuse, abuse, negligence, accident, unauthorized repair, acts of God, or modification of, to any part of the Product is not covered by the warranty, nor is the cord. Replacement cords are available in a variety of lengths and colors. Ultimate Ears Pro Products can be repaired if necessary. Repair estimates are available upon request. If you need to return your Ultimate Ears Pro product for warranty service or repair, contact us at 800-589-6531 or firstname.lastname@example.org.