I love my new UE Pro In Ear Monitors but I’d like to change the face plates. Is this possible? Follow Yes. You may change your face plates at any time for a fee depending on artwork selection. Please contact your UE Dealer or representative or email us at email@example.com. Related articles Does UE offer reshelling/ can UE in-ear monitors be re-shelled? I need a refit. Can a local audiologist make the adjustments? Would that affect my warranty? How much are repairs? 30-day Money Back Guarantee Returns Ultimate Ears Pro In-ear Monitors I hear a hum or a buzz when I listen to my UE Pro In Ears. What may be causing this?