I love my new UE Pro In Ear Monitors but I’d like to change the face plates. Is this possible? Follow Yes. You may change your face plates at any time for a fee depending on artwork selection. Please contact your UE Dealer or representative or email us at firstname.lastname@example.org. Related articles Can Ultimate Ears Pro In Ear Monitors be purchased from someone other than a dealer or UE Pro? If so, can they be customized to fit my ears? 30-day Money Back Guarantee Returns Ultimate Ears Pro In-ear Monitors I hear a hum or a buzz when I listen to my UE Pro In Ears. What may be causing this? How much are repairs? Do you repair Ultimate Ears Triple Fi 10 earphones or provide replacement cables for this product?