I have questions and need support on the UE 900s. Follow For questions and/or support on the UE 900s please visit the UE 900s Support Page. Related articles What if I experience intermittent or lack of sound? Do you offer support for UE Booms/UE Rolls/UE Megabooms or Wonderbooms? What if my new set of Ultimate Ears Pro In Ear monitors don't quite fit right? I love my new UE Pro In Ear Monitors but I’d like to change the face plates. Is this possible?