I entered the wrong email/phone number/order name/address details. How do I fix this? Follow Submit any corrections to firstname.lastname@example.org. Please provide us with details of your order and the information you wish to update. Order change requests are handled within 24-48 hours. Related articles How does Ultimate Ears Pro ship? Repair Page What if I experience intermittent or lack of sound? Is a visit to an audiologist required? The charges on my card do not reflect the charges on the order. Who do I contact?