I have a technical (sound) issue with my earphones and they need repair, what do I do? Follow You will need to fill out our Service & Repair form. Filling out the form will provide our technicians with the information they need to bring your in-ears up to spec. Related articles Phone Number What is the warranty on my UE Pro In Ear Monitors? My UE Pro In Ear Monitors are now out of Warranty. Can I still get them serviced? What if I experience intermittent or lack of sound? I need a refit. Can a local audiologist make the adjustments? Would that affect my warranty?