I have a technical (sound) issue with my earphones and they need repair, what do I do? Follow You will need to fill out our Service & Repair form. Filling out the form will provide our technicians with the information they need to bring your in-ears up to spec. Related articles I need a refit. Can a local audiologist make the adjustments? Would that affect my warranty? What is the warranty on my UE Pro In Ear Monitors? Phone Number Are more drivers better? What if I experience intermittent or lack of sound?