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Warranty & Servicing

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  • I have a technical (sound) issue with my earphones and they need repair, what do I do?
  • I need a refit. Can a local audiologist make the adjustments? Would that affect my warranty?
  • Phone Number
  • My UE Pro In Ear Monitors are now out of Warranty. Can I still get them serviced?
  • How much are repairs?
  • What if my new set of Ultimate Ears Pro In Ear monitors don't quite fit right?
  • Does UE offer reshelling/ can UE in-ear monitors be re-shelled?
  • I love my new UE Pro In Ear Monitors but I’d like to change the face plates. Is this possible?
  • Do you offer support for UE Booms/UE Rolls/UE Megabooms or Wonderbooms?
  • I hear a hum or a buzz when I listen to my UE Pro In Ears. What may be causing this?
  • How long do repairs take?
  • Can a repair be rushed?
  • Can I visit the Ultimate Ears Pro office to drop off repairs?​
  • Do you repair Ultimate Ears Triple Fi 10 earphones or provide replacement cables for this product?

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