General FAQ
- Do you offer custom artwork? Which format do you require?
- Do you have a contact number?
- What material are your custom in-ears made of?
- What is IPX technology?
- Can I cancel or receive a refund on my custom product order?
- How long does it take to manufacture UE Pro Custom In-Ear Monitors?
- Can I visit Ultimate Ears?
- Does Ultimate Ears Pro keep my ear impressions or send them back with the order?
- Do I need or want the passive ambient feature for my UE Pro Custom In-Ear Monitors?
- Do we supply UE Pro Custom In-Ear Monitors to International destinations?
- Do you offer artist endorsements?
- What file types do you prefer for artwork?